What Makes OnPoint Different? And Why We’re Only Getting Better

There are plenty of smart home integrators, electrical contractors, AV companies, and low-voltage contractors in South Florida. So what makes OnPoint different?

For us, it comes down to much more than the products we install. We have built OnPoint around making the entire experience better—from initial planning and construction through installation, programming, and long-term support.

And as our company continues to grow, we’re only getting better.

One Team for Technology, Electrical, Lighting, Shades, Security and More

One of the biggest differences at OnPoint is the number of systems we can bring together under one roof.

Through OnPoint Tech Systems and OnPoint Electric, our team can design, install, integrate, and support a wide range of residential and commercial systems, including:

• Smart home automation
• Lighting control
• Motorized window shades
• Audio and video systems
• Home networking and Wi-Fi
• Security cameras and surveillance
• Access control and intercom
• Electrical systems and service
• EV charging
• Generator and backup power solutions
• Landscape and exterior lighting

For homeowners, builders, architects, and interior designers, this means fewer contractors to coordinate, fewer opportunities for miscommunication, and greater accountability throughout the project.

It also allows us to think about the project as one complete system rather than a collection of unrelated pieces.

Technology and Electrical Should Be Designed Together

Modern homes are becoming increasingly dependent on technology. Lighting, shading, networking, automation, security, climate control, entertainment, EV charging, and backup power are all becoming more connected.

Traditionally, many of these systems are designed and installed by different contractors who may rarely communicate with each other.

OnPoint takes a different approach.

Because our capabilities extend across both technology and electrical, we can identify potential conflicts earlier, coordinate infrastructure more effectively, and help make sure the finished systems work together the way they were intended.

This is especially important on new construction and major renovation projects, where decisions made during framing and rough-in can significantly affect what is possible later.

Licensed, Insured and HTA Certified

Not every technology contractor operates at the same level.

OnPoint is properly licensed and insured, and we are also proud to be HTA Certified.

The Home Technology Association evaluates integration companies across important areas such as technical competence, customer service, reputation, business practices, licensing, and insurance.

For our clients and construction partners, that independent certification provides another level of confidence when selecting a company that will be responsible for some of the most important systems in a home or business.

We’re Not Locked Into One Brand or One Solution

There is no single technology platform that is right for every project.

That is why OnPoint works with many of the leading manufacturers in the smart home, lighting, shading, audio-video, networking, security, and electrical industries.

Depending on the project, our solutions may incorporate leading brands such as Lutron, Control4, Savant, Crestron, Josh.ai, Ketra, DMF Lighting, Sonance, Turing, Generac, and many others.

Our goal is not to force a client into one predefined package.

Instead, we evaluate the home, lifestyle, design, budget, performance expectations, and long-term service requirements before recommending a solution.

That flexibility allows us to create systems ranging from straightforward and practical to highly customized luxury technology environments.

Great Systems Start With Great Planning

Some of the most important work we do happens before the equipment ever arrives.

We place a major emphasis on design, documentation, infrastructure, coordination, labeling, and serviceability.

Proper planning can help reduce costly changes during construction, prevent conflicts between trades, make future upgrades easier, and create systems that are much easier to troubleshoot and maintain.

For our builder and design partners, we also understand that being a good contractor involves much more than simply completing our portion of the work.

Our teams understand project schedules, jobsite coordination, cleanliness, communication, documentation, and the importance of working effectively alongside other trades.

Our Goal Is to Make Technology Simpler

A sophisticated home should not feel complicated.

In fact, we believe the best technology often disappears into the background.

Instead of opening several applications or searching for the right remote control, a properly designed automation system can allow a homeowner to control multiple systems with a single action.

For example, pressing one customized button can:

• Set the lighting for dinner
• Lower the shades
• Turn on a favorite music playlist
• Prepare the home for bedtime
• Activate an entertainment scene
• Turn off the entire house when leaving

Less searching through apps. Less frustration. More convenience.

That philosophy influences everything we design.

The Installation Is Not the End of the Relationship

This is one of the areas where OnPoint is making some of our biggest improvements.

Technology systems are different from many other components in a home. Networks, automation processors, streaming services, televisions, security devices, software, and connected products continue to operate and change long after installation.

That means clients need more than someone who can install the equipment.

They need someone who can support it.

Now Offering Unlimited 24/7 Remote Support

OnPoint now offers unlimited 24/7 remote support, giving our clients access to expert assistance when they need it—day or night.

Many technology issues can be identified or resolved remotely without waiting for a technician to drive to the property.

That can mean faster answers, less downtime, and fewer unnecessary service visits.

And this is only part of what we have been developing.

A New Level of Smart Home Support Is Coming

Behind the scenes, OnPoint has been making major investments in how we service and support our clients.

Our newest support capabilities are designed to move us away from a purely reactive service model—where a client discovers something is wrong and then has to schedule a service call—and toward a more proactive approach to technology support.

Depending on the level of service selected, our evolving support programs can include capabilities such as:

• 24/7 remote support
• Remote system diagnostics
• Proactive system monitoring
• Priority support and scheduling
• Preventative maintenance
• System health checks
• Faster onsite service when required
• Preferred service rates and benefits

Our objective is simple: identify more problems remotely, resolve issues faster, reduce downtime, and provide our clients with a much better ownership experience.

We’ll be sharing much more about our new support abilities and service plans soon.

We’re Only Getting Better

OnPoint today is a much more capable company than we were several years ago, and we have no intention of slowing down.

We continue to invest in our people, training, technology, processes, documentation, electrical capabilities, service department, and long-term support infrastructure.

Every improvement is focused on one question:

How can we make the experience better for our clients and our construction partners?

That means making projects easier to coordinate. Designing systems more intelligently. Improving communication. Creating technology that is easier to use. Responding faster when support is needed. And continuing to be there long after the project is complete.

We’re Not Trying to Be the Cheapest Contractor

There will almost always be someone willing to provide a lower number.

Our goal is different.

We want to deliver the right system, designed properly, installed correctly, documented professionally, and supported for years to come.

We believe the true value of a technology or electrical contractor becomes clear not only on installation day, but throughout the entire life of the system.

Experience the OnPoint Difference

Whether you are building a new luxury home, renovating an existing property, upgrading your technology, planning an electrical project, or looking for a better long-term support experience, OnPoint can help.

Our combination of smart home technology, lighting, shading, security, networking, audio-video, electrical, backup power, and ongoing support allows us to provide a truly turnkey solution for projects throughout South Florida.

And we’re only getting better.

Contact OnPoint to discuss your next residential or commercial project and discover what working with a technology and electrical contractor should feel like.

OnPoint Tech Systems + OnPoint Electric
Bringing Precision Into Vision.